FAQ

Welcome to the Frequently Asked Questions page.
 
Below, we have tried to answer the most common questions visitors may have. If you find that your question is not answered on this page, please e-mail us at: info@embroideryxpress.com or call us during business hours at 404-507-6563.
 

How do I order online?

You can order a quote online by specified what you need from our online catalogs. Catalogs have the ability to send all the details of your order, just like a regular shopping cart with the exception of prices. Because each order is custom to your needs we have to verify all details with you (garment prices, embroidery pricing, delivery, etc), this way we eliminate mistakes by double checking with you. This protects you and us!

Do you accept credit cards?

Yes. We accept Paypal and Visa, Master Card, AMEX, Discover and debit cards with the visa logo. However if you use CC or Paypal this will add 3.5% more on your final cost (don't blame me, blame the CC companies for their fees!)

Do you ship? And how?

We usually ship via UPS, FedEx, or DHL anywhere in the world, depending on how fast you need the products. Prices are determine by weight and destination.

Do you have a minimum order on embroidery?

No. However some vendors do have minimum orders so depending what you need and from what vendor you may require a minimum order but this mostly applies to our Promotional and Advertising Products.

What is the average prices on embroidery?

Depends allot on your order. Each order is customized. So is hard to give prices when we don’t know all the details. However, the average national standard for embroidery prices is about $1.00 per 1,000 stitches up to 17 pieces. The table below gives more information.

 

# Pieces per 1,000 stitches*
18-35 95¢ per thousand
36-71 80¢ per thousand
72-143 65¢ per thousand
144-599 55¢ per thousand
600+ 50¢ per thousand

For jobs over 600 pieces, please call or email us for special pricing. More details click here.
 

GRAPHIC DESIGN AND DESIGN DIGITIZING FEES ARE ADDITIONAL!



What if I have more questions or suggestions?

Any questions on the products or our services please call us at 404-507-6563 or e-mail us at info@embroideryxpress.com

 


For comments or suggestions about our website please contact our WebMaster.


EMBROIDERY XPRESS...YOUR ONE STOP SHOP!

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News

We do all of our initial interaction via video conference calls. When is necessary to be at a customers business or home we stricly adhere to current safety protocols by CDC and local authorities  in effect for COVID-19.

 

For your protection and ours please were your mask and gloves anytime if you come in contact with anyone you dont know. Stay safe!

 

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